Happy Easter! It's been a wet one for us. Church was enjoyable, it was a really nice change to have a sermon that actually dealt with the specific holiday and didn't feel like just another not very important day. We really enjoyed it.
We went to Church at 8:00 a.m. and got a little wet, it was raining pretty good when we got up and it rained until early afternoon. Just in time for Bill to get the grill out and get started on the steaks we had tonight. He also grilled lemon spiced chicken, fajita chicken and barbequed chicken. Along with 6 beef hamburger patties. I won't have to do a lot of cooking this week, that's for sure. :)
Last Friday's blog entry was done on my lunch hour and I hadn't heard back from the insurance company yet. I finally called them about 2:15 and eventually managed to get connected to an actual person. And she spent the next 40 minutes telling me that my account had been "credited" and pretending that she couldn't understand when I asked her exactly what "credited" meant (although I knew, but I wanted her to tell me) and then she acted like she just couldn't understand what I meant when I told her that I wanted the money returned to me ASAP. I absolutely hate people who pretend ignorance and she knows that now. Let's just say it was a M.A.J.O.R. *RHTW moment! In fact, *RHTW was out of the fence and did all the talking. The upshot is that they wanted to keep the 2nd payment and apply it to May, which is what "credited" meant and I basically told them that this was there one and only strike, that the next screw up on their part might well mean that we'd no longer be there customers. I told her flat-out that I had cancelled the automatic withdraw for payments because I didn't trust them to a) do their job and b) do it right. After putting me on hold for a very long time, and obviously sounding like she did it on purpose in hopes that I would hang up based on how she came back to the phone, she finally admitted that the money would be returned to me - but it took me telling her (not threatening them or bluffing them, because I would have done it) that if it was not back in my hands by the 15th I would tell the IRS to call them and ask them where the income tax money went since that is what was in the savings account. They claim that they can not refund the money back to my account except by check - and she told me that it was going out right then, to expect it by 7 business days. It was well after 3:00 when I got off the phone. I had a couple of errands after work and I was just about to walk out of the post office when the person I spoke to Thursday evening called me back - she was not who I spoke to Friday afternoon, and I told her that I appreciated her calling me back and also what I'd been told by the other c/s rep that afternoon. And I told her also that I'd tell the IRS to call them if I don't have the premium returned to me by the promised date. I know the IRS wouldn't really care, they would still expect me to pay them but I wanted to let the insurance company know how serious we are about this.
The cable company got a touch of *RHTW as well. The line burying crew still hadn't shown up and I called them in the afternoon - they were running behind, which is what I was told. But they called me when I was in the grocery store after the post office and wanted to know if it was ok if they didn't come out until Saturday - NO. I told their rep that Bill had taken the day off from work and had been home waiting all day, that there was no excuse accepable. I gave her Bill's cell phone number and she said she would make sure the crew got there right away. I got home about 5:00 and the crew consisting of exactly ONE person was just getting there. He got a lot done but he ran out of time and asked if he could come back Saturday morning to finish, which was ok with us. He did exactly what he said, came back on Saturday and finished up.
Otter came over after work today and brought her laundry. She came for Easter dinner, but the laundry basket generally comes to visit my washing machine once a week anyway. :) Her laundry wasn't quite dry but she was tired, she had one of those exhausting days today, so I took her home when she was ready (Bill's going to keep her car and see about a few things on it tomorrow) and I'll take her laundry to her tomorrow when I get her to take her to the allergist for her annual lung/asthma recheck. She wants me to go with her and we're also going to see about getting her eyes examined and then she'll probably need new glasses. She wants new ones anyway, not Oakley brand this time because their earpieces are basically straight and slide right off. She will probably decide not to have her eyes dilated since they can take the retina photographs now. We are going to have lunch at a specific steak house that we don't get to very often and we might go to our favorite garden store to see about a few pepper plants.
*RHTW: Whatever you do, do not make Her mad! She will make you regret it.
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